Ledger Live Desktop® | Secure Crypto Management Platform

A practical, comprehensive guide to using Ledger Live Desktop — the official app that pairs with Ledger hardware wallets to manage assets, install device apps, and interact with partner services while keeping private keys on-device.

Ledger start page

Introduction

Ledger Live Desktop is the official desktop companion for Ledger hardware wallets. It provides a centralized interface to install apps on your device, add and manage accounts, view portfolio performance, send and receive cryptocurrencies, and connect to trusted partners for buying, swapping, and staking. Its security premise is straightforward: private keys remain on the hardware device and signing operations require confirmation on the device's screen.

This guide walks you through the full Ledger Live Desktop experience: safe download, setup, app management, transaction flows, integrations, best security practices, troubleshooting, and advanced workflows for power users.

What you need before you start

1. Downloading Ledger Live Desktop safely

Always download Ledger Live from the official Ledger website. Avoid third-party mirrors or downloads from threads, social posts, or unsolicited links. The official start page is https://www.ledger.com/start.

  1. Open a browser and navigate directly to the official Ledger start page.
  2. Select the installer for your operating system and download it.
  3. Run the installer and follow standard installation prompts.
Pro tip: If a site or email asks you to download Ledger Live from a link you weren't expecting, ignore it and go to ledger.com directly. For additional assurance, verify checksums if Ledger publishes them for a release.

2. Initial hardware setup (new device)

If you have a brand new Ledger device, follow the device's included quickstart steps. If you already own a Ledger device, you can connect it to Ledger Live and proceed to the account-adding steps.

  1. Unbox and power the device with the included cable.
  2. On the device, choose to set up as a new device (unless restoring) and pick a secure PIN. This prevents local access if the device is lost or stolen.
  3. Write down the recovery phrase exactly as shown. This usually consists of 24 words — write them in order on paper or a dedicated backup medium and store them offline.
  4. Confirm the recovery phrase when prompted by the device to ensure you recorded it correctly.

Never enter or store your recovery phrase digitally (screenshots, notes, cloud storage). Ledger or official support will never ask you to reveal your recovery phrase.

3. Install and open Ledger Live Desktop

Once the app is installed, open Ledger Live and complete any first-time setup prompts. Ledger Live will download public blockchain index data necessary to show balances and transaction history. This data is public; private keys and recovery phrases are never uploaded.

When connecting your device, Ledger Live will detect the hardware and allow you to access the Manager to install blockchain apps.

4. Installing apps and adding accounts

Ledger devices use per-blockchain apps to enable support for different networks (for example: Bitcoin, Ethereum, Solana). Install only the apps you need to conserve device storage.

  1. Open the Manager in Ledger Live while your device is connected and follow prompts to authorize the Manager connection.
  2. Install the blockchain apps required for the assets you plan to manage.
  3. After app installation, open the Accounts tab and choose "Add account." Select the currency and allow Ledger Live to synchronize public account data to display balances and history.

Accounts correspond to public addresses derived from your recovery phrase but signing always happens on-device.

5. Receiving and sending assets

Ledger Live provides explicit, step-by-step flows for receive and send operations. For safety, always verify addresses on both the app and the device screen.

Receiving

  1. Go to the Receive tab and select the account to receive funds into.
  2. Display the receiving address in Ledger Live and verify the same address is shown on your device screen before sharing it.

Sending

  1. Open the Send tab, enter the destination address and amount, and review fees.
  2. Proceed to sign; confirm transaction details on the device's screen. The device will display the final address and amount — this is the authoritative confirmation.
Pro tip: For smart contract interactions (DeFi), carefully review contract details and consider using recognized dApps with clear reputations. When in doubt, do a small test transaction first.

6. Integrated services: buy, swap, stake

Ledger Live Desktop can integrate with third-party partners to let you buy crypto with fiat, swap tokens, or stake supported assets. These integrations are optional and are performed through partner interfaces surfaced inside Ledger Live.

Ledger Live always requires device confirmation for signing. When using an integrated service, review the partner details and fees before proceeding; Ledger Live shows partner metadata during the flow.

7. Firmware and app management

Regular firmware and app updates address security issues and add features. Ledger Live will notify you when updates are available; follow the on-screen instructions to update firmware and apps. Always ensure you have a secure backup of your recovery phrase before performing firmware updates as a precaution.

If a firmware update is interrupted, reconnect the device and follow recovery prompts in Ledger Live. Consult official support if recovery steps are unclear.

8. Security best practices

9. Troubleshooting common issues

ProblemWhat to try
Device not detectedTry another USB cable or port, reboot your computer, ensure Ledger Live is running, and disable other wallet apps that may claim the device.
App installation failsRestart Ledger Live and the device, confirm firmware is up to date, and retry the Manager. If persistent, consult support documentation.
Missing balancesEnsure the correct app is installed on the device for the asset and re-sync the account in Ledger Live.
Firmware update interruptedReconnect the device and follow Ledger Live's recovery instructions; contact support if you cannot proceed safely.

10. Advanced workflows

Power users may adopt advanced Ledger Live Desktop capabilities for more sophisticated custody and integration:

11. Privacy & telemetry

Ledger Live synchronizes public blockchain data (addresses, balances, transactions) to display information in the app. Ledger may collect minimal telemetry to improve product quality; review application settings to adjust telemetry preferences. Importantly, Ledger Live never transmits private keys or recovery phrases.

12. Recovering from a lost or damaged device

If your Ledger device is lost, damaged, or stolen, you can recover access to your funds using your recovery phrase on a new genuine Ledger device or compatible wallet that supports the same recovery standard. During setup of a new device, choose "Restore from recovery phrase" and enter the words in the correct order. After restoration, open Ledger Live and add accounts as usual.

If you believe the recovery phrase has been compromised, move funds to new accounts derived from a fresh, uncompromised recovery phrase as soon as possible.

13. Checklist before sending large amounts

14. Useful resources